How It Works

Starting support can feel like a big step. Many people come to us feeling unsure or overwhelmed. You do not need to have everything figured out yet—that's what we're here for. We keep the process clear, flexible, and comfortable so you always feel in control.

1. Get Started

If you would like to ask questions and find out more, please get in touch. 

2. Communicate in the Way That Suits You

There is no "right" way to communicate with us. We adapt to your style - not the other way around. Choose what feels easiest and most comfortable:

• Email

• Text message

• WhatsApp (includes text and voice notes)

• Video call (you can choose to have your camera on or off)

3. Provide us with More Information

If you are ready to start support, please complete this form. We will get in touch to arrange a suitable date and time for your first session. 

4. Your First Full Session & Personalised Support Plan

In your first full session, we take time to get to know you. We will work together to create your personalised support plan.

• No rushing and no pressure.

• The plan is shaped around your goals, your challenges, and what you would like support with.

5. Ongoing Support: Flexible and Consistent

Most support is provided remotely (online/virtual). This gives you maximum flexibility and consistency wherever you are.

• In-person sessions are also available in Worcester if that is helpful for you.

• Your support is always adjusted to suit your pace and your specific needs.

6. We Adapt: Regular Reviews

Your needs and goals may change over time—and that is completely okay. We regularly check in with you, review how things are going, and adapt your support plan as needed.